We accept major credit cards — Mastercard, Visa, American Express, and Discover — alongside traditional payment forms such as cash and personal checks. Our goal is to make day-of-service transactions straightforward so patients can focus on their care rather than the paperwork. When you check in, our front-desk team will confirm your preferred method and explain any required paperwork related to billing.
For additional convenience, we provide links to third-party resources and partners, including CareCredit and Sunbit, so you can review external options directly. These links are offered as informational resources; our team can explain how to access them if you want to explore further on your own time.
Our billing coordinator is available to clarify statements, walk through codes shown on explanations of benefits, and answer routine questions about how charges are documented. If you receive paperwork from an insurer that looks unfamiliar, bring it to your appointment and we’ll review it with you to help you understand what it shows.
Advanced Dental Care of Las Colinas participates with many insurance networks and accepts all PPO plans. We are also in-network with Cigna PPO, which allows us to streamline certain administrative steps for patients who carry that coverage. Being in-network can make claims submission more predictable and often speeds up the benefits coordination process between our office and your insurer.
Many routine procedures are covered at varying levels by dental plans. Because each policy is unique — with differences in covered services, waiting periods, and annual maximums — we encourage you to review your plan documents or contact your carrier for plan-specific details. Our administrative team will submit claims on your behalf and follow up as needed to keep the process moving.
Payment for services is typically handled at the time of treatment unless prior arrangements have been made with our billing staff. If you have coverage questions or need assistance preparing information for your insurer, our billing coordinator can guide you through the necessary steps and help ensure claim forms are completed accurately.
Verifying benefits is an important step before many procedures. When you schedule an appointment, we can request a benefits check from your carrier to identify what your plan will generally cover and what portion may be your responsibility. This verification helps clarify coverage boundaries and reduces surprises after care is rendered.
Because benefit checks are based on the information available from insurance carriers at a specific time, they are not a guarantee of payment. Coverage can change based on plan rules, coordination with other coverage, or post-service reviews by the insurer. Our team will communicate what we learn during verification and explain any likely follow-up actions needed to process a claim.
If there’s any uncertainty about coverage for a proposed treatment, we will outline the documentation we submit and the expected timeline for claim adjudication. We also assist with claims tracking and, when needed, provide supporting information requested by your insurance company to help with claim review.
Understanding which providers participate in particular networks can affect how claims are processed. We maintain active relationships with a range of carriers and regularly update our participation status to reflect network changes. This helps us provide accurate information about which providers are listed as in-network for a given plan.
Below are the current provider-network notes recorded in our system. If you carry one of these plans, our team can confirm your provider’s participation during benefit verification at the time of scheduling.
Our records indicate that Dr. Fiore is listed as in-network with Connection Dental. If you are covered under a plan administered by Connection Dental, this status may affect how your claims are submitted and processed. For confirmation specific to your membership, our team will verify benefits for the particular plan associated with your policy number.
When verification is completed, we’ll summarize the carrier’s response and explain next steps for claim submission, required documentation, and any information the insurer requests from the patient. This helps ensure you understand how participation status may influence your administrative experience.
Both Dr. Dunn and Dr. Fiore are listed in our system as participating providers for Cigna PPO Total & Total Plus plans. Being in-network often simplifies claims processing and coordination, but plan-by-plan differences still exist. For that reason, we verify benefits for each patient visit to determine how coverage applies to proposed services.
If you carry a Cigna PPO plan, we’ll request the carrier’s coverage summary for the procedures under consideration and relay the information to you in plain language. Our goal is to make the administrative side of care as transparent and predictable as possible so you can make informed decisions about treatment.
Our billing team manages claims submission and follows up with insurance carriers to track progress. When carriers request additional documentation, we prepare and forward those materials promptly. Keeping an open line of communication between our office, the carrier, and the patient helps resolve issues quickly and reduces administrative delays.
If an explanation of benefits arrives with unfamiliar terminology, bring it to your appointment or contact the practice office for assistance. We’ll explain the components of the statement, where to find codes and dates, and what steps we are taking on your behalf. Clear documentation and timely responses are central to effective claims management.
We recognize that navigating benefits can be challenging, so our staff focuses on clear communication and practical support. Whether you need help understanding coverage language, determining how a plan applies to a course of treatment, or coordinating referrals and pre-authorizations, we are prepared to assist every step of the way.
In summary, our approach to financial information centers on clarity, support, and proactive coordination with insurance carriers. If you have questions about billing procedures, benefit verification, or provider status, please contact us for more information.
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